| Français | Anglais |
|---|---|
| API (Application Programming Interface) | API (Application Programming Interface) |
| Le Business Intelligence (BI) | Business Intelligence (BI) |
| Automation | Automation |
| BDR / SDR | BDR / SDR (Business Development Representative / Sales Development Representative) |
| Chatbot | Chatbot |
| Cloud computing | Cloud computing |
| CMS (Content Management System) | CMS (Content Management System) |
| CMS e-commerce | E-commerce CMS |
| CPQ (Configure Price & Quote) | CPQ (Configure Price & Quote) |
| CRM (Customer Relationship Management) | CRM (Customer Relationship Management) |
| CRM marketing | CRM marketing |
| Customer Data Platform (CDP) | Customer Data Platform (CDP) |
| CRM analytique | Analytical CRM |
| CXM (Customer Experience Management) | CXM (Customer Experience Management) |
| Cycle de vente | Sales cycle |
| DMP (Data Management Platform) | DMP (Data Management Platform) |
| Data visualization | Data visualization |
| DSP (Demand Side Platform) | DSP (Demand Side Platform) |
| Expérience collaborateur | Employee experience |
| Expérience client | Customer experience |
| Field Service Management (Service client sur le terrain) | Field Service Management |
| Funnel | Funnel |
| Future of work | Future of work |
| Gestion de la relation client | Customer Relationship Management (CRM) |
| Helpdesk | Helpdesk |
| IA | AI (Artificial Intelligence) |
| Lead nurturing | Lead nurturing |
| Leads | Leads |
| Marketing automation | Marketing automation |
| Mobile CRM | Mobile CRM |
| NPS (Net Promoter Score) | NPS (Net Promoter Score) |
| Omnicanal | Omnichannel |
| OMS (Order Management System) | OMS (Order Management System) |
| Outil de ticketing | Ticketing tool |
| Outils collaboratifs | Collaborative tools |
| PaaS (Platform as a Service) | PaaS (Platform as a Service) |
| Parcours client | Customer journey |
| PIM (Product Information Management) | PIM (Product Information Management) |
| Pipeline | Pipeline |
| SaaS (Software as a Service) | SaaS (Software as a Service) |
| PRM (Prospect Relationship Management) | PRM (Prospect Relationship Management) |
| Scoring | Scoring |
| Service client | Customer service |
| MQL (Marketing Qualified Lead)/ SQL(Sales Qualified Lead) | MQL (Marketing Qualified Lead) / SQL (Sales Qualified Lead) |
AGENCE DE TRADUCTION – Plus de 18 ans d’expérience
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